Roadbike holiday with quality guarantee

MTS Austria GmbH developed the quality management system Q-MTS® specially for themed hotels. Internal and external quality criteria of each service and offer provider are checked and measured through Q-MTS®. Consulting and implementation of marketing activities are within the scope of MTS Austria GmbH.

Roadbike HolidaysThe marketing company MTS Austria GmbH is certified in the area of the quality management system Q-MTS® for touristic offergroups by TÜV Austria cert GmbH, DIN EN ISO 9001:2015.

Q-MTS® is underpinned by internationally implemented methods such as: 

  • Self-assessment
  • Criteria assessment of the hotel website
  • Criteria assessment on the premises
  • Mystery guest

Adherence to standards of service
The service standards of the “Roadbike Holidays” member companies are regularly checked using the quality management system Q-MTS®. This objective assessment establishes the adherence to standards of service.

Constant improvement
Q-MTS® shows up where there is potential for improvement and helps to improve on the service already offered. Q-MTS® facilitates the choice by its information standards, improves trust in the hotel services in resort, and protects from advertising that is not true.

After two years in development, Q-MTS® was implemented in summer 2010 for “Roadbike Holidays” for the first time. Now the services of themed hotels can be objectively measured.