MTS Austria GmbH developed the quality management system Q-MTS® specially for themed hotels. Internal and external quality criteria of each service and offer provider are checked and measured through Q-MTS®. Consulting and implementation of marketing activities are within the scope of MTS Austria GmbH.
The marketing company MTS Austria GmbH is certified in the area of the quality management system Q-MTS® for touristic offergroups by TÜV Austria cert GmbH, DIN EN ISO 9001:2015.
Q-MTS® is underpinned by internationally implemented methods such as:
Adherence to standards of service
The service standards of the “Roadbike Holidays” member companies are regularly checked using the quality management system Q-MTS®. This objective assessment establishes the adherence to standards of service.
Q-MTS® shows up where there is potential for improvement and helps to improve on the service already offered. Q-MTS® facilitates the choice by its information standards, improves trust in the hotel services in resort, and protects from advertising that is not true.
After two years in development, Q-MTS® was implemented in summer 2010 for “Roadbike Holidays” for the first time. Now the services of themed hotels can be objectively measured.