The quality management Q-MTS® specially developed for themed hotels is certified by TÜV Austria cert GmbH, DIN EN ISO 9001:2015.
After two years in development, Q-MTS® was implemented in summer 2010 for “Roadbike Holidays” for the first time. Now the services of themed hotels can be objectively measured.
Adherence to standards of service
The service standards of the “Roadbike Holidays” member companies are regularly checked using the quality management system Q-MTS®, developed by MTS Austria GmbH. This objective assessment establishes the adherence to standards of service.
Q-MTS® shows up where there is potential for improvement and helps to improve on the service already offered. Q-MTS® facilitates the choice by its information standards, improves trust in the hotel services in resort, and protects from advertising that is not true.